A little more on our services

Emergency Management Specialist

As disasters and the security environment change, emergency management professionals face new challenges and expectations. How we lead, learn and operate year-round needs to flex, adapt and build community trust and resilience.

I deliver a range of policy, planning and capability development services specifically for the emergency management sector, including:

designing policy, plans, doctrine and guides to support operations and build community resilience
designing and delivering exercises and conducting post event reviews in partnership with fellow skilled professionals
working with you and your leaders to shape and build your organisation, workforce and culture to meet future needs
mentoring and coaching people to grow their leadership skills and effectively brief leaders and decision makers, not only during events but also on key policy matters and issues year-round, and
being part of your team during events.

With my strategic policy nous and experience leading recovery, relief, public information and executive briefing functions, I find the balance between community needs, operational requirements and government policy and process.

Writer & Writing Coach

‘I can write…. Right?’

Sure, anyone can put pen to paper, just like anyone can kick a ball or swing a tennis racquet. But making that ball go precisely where you intended, let alone winning a match? That takes technique, timing, a few tradecraft tricks and a solid game plan.

Writing is no different. 'Good' writing isn’t just about good grammar and randomly bunching words together. It’s about thinking clearly, knowing your audience, and landing your message with impact.

Whether it’s a policy paper, executive brief, company profile, strategic plan or an all-staff update, writing well helps your team work smarter, supports good decision making, builds your reputation and saves you time.

As a writer, I can turn your ideas into well-crafted, clear pieces that hit the mark.

As a writing coach, I believe clear thinking leads to clear writing – one can’t exist without the other. I also believe writing is a skill we all need to practise throughout our lives.

My programs help people develop a writer’s mindset, use critical thinking techniques and practise clear writing principles so they can communicate with confidence.

Training is tailored to your needs, and options include half-day workshops, one-on-one coaching or having me as a ‘writing coach in residence’.

Policy & Strategy Curator

We’ve all seen (or have) policies and strategies that don’t hit the mark.

They are no longer fit for purpose, sound great on paper but are problematic in action or are full of waffle and light on clear, meaningful direction.

I shape policies and strategies to drive practical outcomes, enable efficient operations and are supported with suitable (ie, not ‘over-the-top’) governance.

By combining your expert, technical knowledge and my talent for asking the right questions and clear writing, your policies and strategies will be fit for purpose and future focused. Most importantly, they will be easy to understand and action.

Whether it’s a complete redesign or a review and update, you can be confident that your policies and strategies have been considered from every angle.

Interim appointments / 'Executive-on-call'

Sometimes, we all need 'a little bit more' . . . a bit more time, a few more hands or a slightly different skill set.

As your ‘Executive on Call’, I can take all sorts of work off your to-do list. I can:

work with you and your team during crises and emergencies, including leading, planning and supporting disaster recovery operations
redesign governance structures and teams, and map out change programs that support people through the process
shape critical proposals and strategies (and help you get them through complex governance structures and stakeholder networks)
review all sorts of corporate policies, documents and procedures
translate your documents into clear, concise briefings and proposals
provide an external perspective, fresh set of eyes or devil’s advocate to enhance ideas, strategies and projects, or
coach staff to build their capacity and confidence and stretch their thinking.

I can also take on interim appointments to senior leadership roles to maintain leadership capacity and provide continuity during challenging times or while recruitment processes are underway.

With sharp critical thinking, ability to build effective relationships quickly and experience navigating complex governance structures and driving outcomes in complex or uncertain environments, I can bring that extra capacity when you need it most.